Privacy StatementWho we are
We are Bookadew
Ernst Casimirstraat 15, Roermond, The Netherlands
We only process personal data for the purpose for which they were provided and in accordance with the General Data Protection Regulation (GDPR). We collect the following information when you visit our site:
- IP address
- web browser and device type
- information about your activities on our website
- to calculate tax surcharges and shipping costs
- billing address
- shipping address
- e-mail address
- phone number
- credit card / payment information
- account information, such as a username and password
- to send you information about your account and order
- to respond to your requests, including refunds and complaints
- to process payments and prevent fraud
- to set up your account for our store
- to comply with legal obligations, such as calculating tax
- to improve our retail offer
- to send marketing messages to you, if you choose to do so
When you create an account, your name, address, email address and phone number are used to automatically fill in the checkout details for future orders.
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at firstname.lastname@example.org and we will delete this information.Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you are a registered user and upload images to the site, you should avoid uploading images containing EXIF GPS location data. Visitors to the website can download the images from the website and view the location data.Contact forms
When visitors use a contact form on the site, we collect the data shown in the contact form, the visitor’s IP address and the web browser to help detect spam.Cookies Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage.
By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.Who we share your data with
We share information with third parties that help us provide our web and retail services, such as:Payment providers:
- Baat accountants & adviseurs
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information, such as purchased products, date of purchase, and delivery address.
- Customer information, such as your name, email address, shipping and payment information.
Our team members have access to this information to complete, process orders, make refunds and support you.How long we keep your data
We generally store data for as long as we need it for the purpose for which we collect and use it. We keep order information for 2 years, after this period the order information is completely anonymized. This information includes your name, email address, and billing and shipping address. Billing information is kept for 7 years for tax and accounting purposes. This information includes your name, email address and billing address. For users registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and change this information. When you leave a comment, that reaction and the metadata of that reaction are stored forever. In this way we can automatically recognize and approve follow-up responses instead of having to moderate them.What rights do you have over your data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to email@example.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-onsHow we protect your data
While no online service is 100% secure, we work very hard to prevent misuse of and unauthorized access to your data. For example, we ensure that only the necessary persons have access to your data, that access to your data is protected and that our security measures are regularly checked. In addition, we use SSL certificates for a secure transfer of your data and your communication with us.How can you contact us
If you have any questions or comments after reading our Privacy Statement, please contact us at firstname.lastname@example.org.